Terms & Conditions

1. Definitions

"Service" refers to the watch repair and calibration services offered by Chandhira. "User", "you", and "your" refer to any person using our website or engaging our services. "We", "us", and "our" refer to Chandhira. "Agreement" refers to these Terms & Conditions.

2. Acceptance of Terms

By using our website or engaging our services, you agree to be bound by this Agreement. Our services are intended for individuals aged eighteen and older with the legal capacity to enter into an agreement.

3. Service Description

Chandhira offers watch repair and calibration services, including Care Assessments, Regulated Services, and Full Calibration Overhauls, as described on our Solutions page. Services are provided from our studio at 205 Ratchadamri Road, Lumphini, Bangkok 10330, and availability may vary.

4. User Responsibilities

When submitting an enquiry or bringing a watch to our studio, you agree to provide accurate information about yourself and, where relevant, about the watch and its history. You agree not to misuse our website or attempt to disrupt its normal operation.

5. Service-Specific Terms

Each service begins with an assessment or inspection, and we will explain our findings before proceeding with further work where reasonably practical. Estimated timelines, such as those listed on our Solutions page, are indicative and may vary depending on the condition and complexity of the watch.

Where additional parts or work are identified during a service that were not part of the original scope, we will discuss this with you before proceeding.

6. Payment Terms

Prices for our services are listed in Thai Baht (฿) on our Solutions page and are current starting prices. Final pricing will be confirmed with you before work begins. Payment methods accepted are communicated at the time of service.

7. Disclaimers

While we take considerable care with every watch, mechanical and battery-powered timepieces can be affected by age, prior repairs, or the availability of specific parts. We will always communicate any limitations clearly rather than making promises we cannot support.

8. Limitation of Liability

To the extent permitted by applicable law, Chandhira's liability in connection with any service is limited to the value of the service provided. We are not liable for indirect or consequential losses arising from the use of our services, except where such liability cannot be excluded by law.

9. Termination

Either party may withdraw from an enquiry or proposed service at any stage before work has commenced. Once a service has begun, arrangements for cancellation will be discussed on a case-by-case basis.

10. Dispute Resolution

This Agreement is governed by the laws of Thailand. Any disputes arising from these terms will first be addressed through informal discussion between the parties, and, where necessary, through the appropriate courts or consumer protection channels in Thailand.

11. General Provisions

If any part of this Agreement is found unenforceable, the remaining provisions will continue to apply. Our failure to enforce a provision does not waive our right to do so later. This Agreement may not be assigned by you without our written consent.

12. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

13. Contact

Chandhira, 205 Ratchadamri Road, Lumphini, Bangkok 10330, Thailand.
Email: [email protected]